Forum Discussion
EmilieBONNIN
2 years agoCommunity Member
Fichier Story qui ne s'ouvre pas
Bonjour,
Je tente d'ouvrir 2 documents .story réalisés par des collègues afin de les modifier.
J'ai un message d'erreur "Ce projet n'est pas valide ou est corrompu et ne peut être ouvert. Il a ...
JoseTansengco
2 years agoStaff
Hi Emily,
Thanks for reaching out!
I tried opening your project file on my machine and was able to do so, indicating that the issue may be specific to your Storyline 360 installation.
You can try the following troubleshooting steps to address the issue:
- Make sure that you're working locally when accessing any of your project files
- Do a repair of your Storyline 360 installation
I've also attached a new copy of your project file which you can try to open on your end. If the issue persists, reach out to our support team here for additional assistance.