Forum Discussion
file is being used by another process
I am currently creating a storyline course that is the second lesson in a series. As such, I am reusing a lot of pictures and clip art that I created for lesson 1. The problem is this:
I can open...
Hi Jessica,
Unfortunately once a file has become corrupt, it's difficult to recover it and we always recommend working off a local drive as described here to help prevent corruption issues.
However, if you're using Storyline 2 there may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer:
%appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
I can't thank you enough for this...I thought I'd lost my entire project due to this error message, then the temp folder trick worked and brought it back to life. THANK YOU!
This was extremely helpful. It was the immediate fix. I knew I could somehow manipulate the .tmp I just didn't know exactly how.
Many many thanks!
Ashely's advice above about looking for a temporary copy worked for me. Very good tip - thanks, Steve.
