Forum Discussion
CamiloCaball725
3 years agoCommunity Member
FILE ISSUE
Hi, i was working in a Sotryline 360 project and suddenly stop working the very next day. It says that the file is corrupted and i have no more copies.
I need to you try to fix my file 'cause i've...
JoseTansengco
3 years agoStaff
Hi All,
Just to add to this conversation, a good way to check if a file can be recovered is to right-click on the corrupted project file, open the archive using 7-zip or Winrar, and check the contents of the file.
If it contains just these two folders, then there's no way to recover any content from the file.
If the archive contains more than just these two folders, open a case with our support team here and share your project file with us because there's a strong possibility that the slides and media files can still be recovered from your file.
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