Forum Discussion
JamesBrandwood
13 years agoCommunity Member
File Size causing save issues
Hi Everyone,
I am currently having a problem saving my work. I was getting a message about system memory being too low to save and would close all other applications and save fine.
Now I get th...
ChristineHendri
13 years agoFormer Staff
Hi Cheri. Welcome to the community!
It is pretty common to see some issues arise when you use both PS and Storyline at the same time. That may be what's going on here. However, we are receiving a few reports of this error still occurring for some Storyline users that have updated the software with the latest release. Would you mind going ahead and submitting a support case with us, so we can take a closer look at what's going on? We'd just like to see if it's something related to running both programs, or if it's related to the other reports we've seen. Also, please share your case number with me (you're welcome to do so by responding to this forum post, or by sending me a private message), so I can get the issue escalated.
Thanks!
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