Forum Discussion
File Size causing save issues
Hi Everyone,
I am currently having a problem saving my work. I was getting a message about system memory being too low to save and would close all other applications and save fine.
Now I get th...
Hi Ted,
Sorry to hear about the behavior you encountered.
We're currently tracking a known bug that causes Storyline 360 to run into memory issues when running on a machine that uses Intel Iris Xe graphics (Intel 11th Gen Core series processors or later). If you have this hardware installed on your computer, please reach out to our support team here for additional support. Through a support case, we'll be able to confirm if you are indeed affected by the bug, as well as tag your support case so we can notify you directly as soon as a fix is released.