Forum Discussion

SabineWhipple1's avatar
SabineWhipple1
Community Member
3 years ago

File tab frozen

Hi I just installed the update to Storyline and now the file tab is frozen 'blue' and I can't access it. I can save the file by using keyboard shortcuts but I can't access any of the functions in the file tab. Is anyone experiencing this?

 

 

  • Hi, Sabine.

    Thank you for reaching out!

    If nothing happens when you click the File option, and this is happening after re-starting Storyline 360, then I recommend a quick repair:

    If the repair doesn't solve it, please reach out to our support team through a case.