Forum Discussion
JulieGruber
8 years agoCommunity Member
File Types
I see that Rise has a maximum side of 5GB for audio and video files. I also see videos are best in 16:9 aspect ratio. I'm seeking information in a couple areas:
1. Please list all of the file type...
SoniaMatthews-5
7 years agoCommunity Member
Hello,
I used Snagit to take a picture of one of our images from a PPT. I have tried to save it to every file type. I get the error message "Please verify the file type is an image and try again."
Crystal-Horn
7 years agoStaff
Hi there, Sonia. I'm sorry that's giving you trouble! We can test the file on our end. Alternatively, if it's an image or a shape in PowerPoint, you may have the option to right-click and Save as an image file right from PowerPoint.
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