Forum Discussion
NoelleRumman-2b
3 years agoCommunity Member
File was created in previous version or corrupted message
I opened this file lately. when I tried to re-open it , it told me that the file is corrupted. I have no clue why I got this message. is there any way to know or help? Thank you so much!
- Jürgen_Schoene_Community Member
yes your file is corrupt (testet with 7z and WinRar)
this sounds like a job for articulate support
https://articulate.com/support/contact/360-teams
perhaps they have special tools to save the data, but i do not have much hope
are there backups of slightly older versions?
Jürgen
PS: I have learned from such experiences that I save storyline files with different version numbers several times per hour. This way you lose a few minutes of work at the most if Storyline crashes again or saves corrupt files. Functioning backups are extremely important.