Forum Discussion
Firefox: is it compatible or not?
We have intermittent issues when we have online courses created with Storyline 360. It seems to mostly work, but then sometimes, it just fails and the specs don't list Firefox so I'm thinking it is...
We encountered the same problem. There was a bug fix issued in the last release.
However - here is the bigger problem for us.
The customer service engineer at Articulate just told us that to fix the problem we needed to REPUBLISH ALL OUR COURSES using the latest version of Storyline 360. That involves republishing hundreds of courses. Which seems absurd.
Question to the group - Is that how you are correcting the problem?
the fix via a new publish is also problematic for many courses
- old courses sometimes can not be opened
- old courses sometimes can not be published (feature removed) - e.g. svg as image (Case #03199180*), ...
- old courses have different features - old video player/new videoplayer
- there is a known and confirmed bug (Case #03122145*): if you publish directly after opening the .story file, it exports incorrectly y-values - if you have used text styles in text animate by paragraph (simlilar problem with text in tables)
=> so it has to be patched directly on js library level
* not solved
Can't we figure out in published content where a change is needed...and then only fix that in the existing content ? Then all those who have hundreds of published courses can run some batch on the published files...and reupload them again... I gladly spent some time to find a fix if that helps others.
