Forum Discussion
JoScafidi-42482
6 years agoCommunity Member
Flashing Play button when viewing full-screen video in Review 360
I have an mp4 video uploaded into a Rise course using the multimedia block. The video was produced in Camtasia 2019 and published with the controller. When my reviewers play the video in Review 360 ...
NehaJain-ce5102
5 years agoCommunity Member
Hi All,
I am facing a similar problem. When importing a video in Rise be it from Storyline 360, Camtasia, or a Rise default video the play button flickers if I maximize the screen.
On replay, the flicker is not there. But if I refresh the course the flicker appears again.
I have viewed this in both Chrome and Edge and faced the same issue in both browsers.
Best regards
Neha
LaurenDuvall
5 years agoStaff
Hello Neha!
Thanks for sharing your troubleshooting steps so far! We'll need our Support Engineers to get involved in testing your project to see why the play button flickers when maximizing the screen. Would you mind sharing your Rise 360 course with us? You can send the share link in a support case, and we'll let you know as soon as we begin testing!
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