Forum Discussion
Folders and folders...
I noticed in Rise (not sure why I didn't before) that I have 2 sets of folders. I want to move courses from one set of folders to another, but I don't have the option to move from one group of folders to another. Can anyone help me out?
Hi Robin,
Thanks for reaching out. Happy to help!
- If I understand correctly, you have two separate folders within your Private Folders in Rise 360. Is that correct?
Here's what you need to do to move content and folders.
Hover over a content tile or folder name, click the ellipsis that appears, and select Move. Select the Move File tab, if not already selected.
If you're still having trouble, I'd be happy to take a closer look at your setup. Feel free to share screenshots in this thread or privately in a support case.
Looking forward to hearing from you!
I have tried that, but I cannot move between these sets of folders.
Hi, Robin!
I'm sorry to hear you've hit this snag. Are you receiving an error message or is there a specific step where you get stuck? As Luciana mentioned, screenshots can be helpful to troubleshoot an issue!
