Font Installed in Parallels Windows Environment Does Not Appear in Storyline

Hi Everyone,

Thank you for your patience while we've looked into this!

We’ve confirmed that Proxima Nova Light and Proxima Nova Semibold display correctly in Storyline when the latest versions of those fonts are installed and enabled for desktop use. In our testing, updating the Proxima Nova font files resolved the issue. 

In Settings > Personalization > Fonts, confirm you have the latest version installed. The details should appear similar to the following:

Full name: Proxima Nova Bold Version: Version 3.020;hotconv 1.0.109;makeotfexe 2.5.65596
Full name: Proxima Nova Semibold Version: Version 3.020;hotconv 1.0.109;makeotfexe 2.5.65596

If you don’t see a current version listed, follow these steps:

1. Reinstall the latest fonts through Adobe Creative Cloud (or your font manager).
2. Confirm they’re enabled for desktop use.
3. Restart Storyline. 

If you’re still running into trouble after updating, please let us know. We’re happy to take a closer look!