Forum Discussion
Font issue in the published courses
Hi team,
I have been working in a PA-IN (Punjabi) course and after publishing it, I noticed the characters got corrupted. I can see everything perfect in the editable slide but not in the published course.
The font I have used is Ravii.
Thanks!
Ana
Hello Ana!
Thank you for sharing that screenshot! Sorry to hear you're running into an issue with your font after publishing. I'm happy to help troubleshoot!
- Have you tried testing your course in SCORM Cloud to see if you notice the same behavior?
If you can share your file with us in a case, we'd be happy to test things on our end. Then someone will reach out shortly after!
Hi Anna, was your issue solved? if yes, how? Is Punjabi (Gurmukhi) supported now? I am working with Punjabi and I am experiencing the same issue.
Thanks,
Arnold
Hi Arnold,
I'm sorry you're having an issue with the Punjabi font! We would love to troubleshoot this for you! Would you be willing to share your file here or with our support engineers privately in a support case?
Thanks for reaching out!
Hi John, I just submitted a case. But I see that people have found out that Articulate storyline 3 or 360 has not supported Punjabi for a long time. I found this person having the same issue 9 years ago just like Ann here:
Punjabi fonts, anyone? - Articulate Storyline Discussions - E-Learning Heroes
could you look into this?
Hi Arnold,
Great call on submitting a support case. I see you've connected with my teammate, Philam. We'll continue the conversation there!
