Forum Discussion
Font issue
When viewing my course in Rise, the correct font is displaying on the Lesson home screen. However, any Rise files exported to LMS since February 2022 have resulted in an incorrect font displaying in the LMS.
(The Lesson font is fine; it is just the Lesson home page font that is incorrect.)
Any ideas about what could be causing this issue would be very welcome.
Hi Tracy,
Have you seen this: https://community.articulate.com/discussions/rise-360/ios-rise-details-section-font-broken
That's great. Thanks Karl. In a funny kind of way, it's good to know that it is a known issue.
I have discovered that, for me at least, it has to do with how much the screen is zoomed, as the problem appears/disappears, depending on the zoom.Hi Tracy! If you don't mind sharing a few screenshots comparing how the font appears when the screen is zoomed in versus how it appears normally, that would be helpful!
Here is an example of the Rise course exported and uploaded to Moodle.
You will see from the 50% zoom that the font in the paragraphs and lesson links look fine (50% and below), but when zoomed up to 100% (and everything in between) the text in the top block incorrectly changes font (although the lesson links still look ok).
Hi Tracy!
I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.This video tutorial demonstrates how to use SCORM Cloud with Articulate content.If your course looks the same in SCORM Cloud and in your LMS please open a case with us here so that we can investigate.
We just had a client bring this to our attention. Is this a documented bug by Articulate?
