Forum Discussion
Font looks different when preview/publish
Hi Mark!
I apologize for the issues you are experiencing with the bahnschrift font in the published output.
I have tested this on my end in the latest version (Update 64) of Storyline 360, and the bahnschrift font appears crisp and normal when published to Review 360 (viewing in the latest update of Chrome).
I want to ask you some follow-up questions to begin troubleshooting:
- What version of Storyline are you using?
- How are you publishing your file?
- Would you be able to share your .story file with us either publicly here, or privately in a case? We will delete it from our systems when troubleshooting is complete.
Hi Andrea,
Despite your own tests, I just tested by uploading to Review 360 and the
same issue remains.I am using the most recent version updated a few days ago using Articulate
360.I was testing by using the 'preview' option, but since you asked I've also
tested on Review 360 and also a locally published version, all having the
same defects.Here is the link to the review file
https://360.articulate.com/review/content/809caf97-3473-4c45-af45-877be52b061b/review
and I've attached the .story file for review.Below are screenshots of what I'm seeing on-screen (please focus on the
font).In the editor:
[image: image.png]When previewed or published on Review 360:
[image: image.png]
When published locally as web version:
[image: image.png]
Additionally, I have noticed that other elements in my other projects such
as small icons and sometimes radio buttons can also appear deformed or move
position when published, but appear correct in the editing environment. Let
me know if you would like to see these, too.
