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Format Paintbrush Disappears
I use a large colorful mouse pointer (arrow) so I can see it easier. However, I think the Storyline 360 Format Paintbrush doesn't know how to work with it! When I use a smaller default pointer, I d...
Hi BeverleyCuria,
If it's happening in Microsoft Word, too, then the issue is not Storyline 360-related. Your IT team will be in a better position to troubleshoot the issue since it's affected more than one application on your machine!
I can't share files (proprietary) and my Storyline installation is controlled by our IT org. I'll reach out to them, but I also want to mention that I seem to have this same issue with the Format Paintbrush in Microsoft Word. Again, only on the extended monitor (a Dell S3423 DWC).
Hi BeverleyCuria,
If it's happening in Microsoft Word, too, then the issue is not Storyline 360-related. Your IT team will be in a better position to troubleshoot the issue since it's affected more than one application on your machine!
