Forum Discussion
Getting "Import failed: Check formatting or re-export translation" when trying to import translated XLIFF file in Rise course
Hello,
I translated my Rise course (EN > FR) using MateCat. When I try to import the translated text, I get the error message "Import failed: Check formatting or re-export translation"
I've chec...
Hi there Alyssa, we need your help.
We have run into some successes and frustrations with various tools.
We used matecat.com and found that we could successfully import a Japanese *.xlf file into Rise (formatting intact - it was a sight to see!) after it has been run through the "XLIFF-to-target converter". If I tried to import the 'raw' *.xlf file into Rise from matecat into Rise = "import failed". Meantime, the successful import was rejected by our Japanese colleagues since the translation was only 65% accurate since matcate did not work well with his TMX bank.
Our Japanese colleague chose Wordbee this time, and he was very happy with the translation, but Rise rejects his *.xlf file "Import failed" (no other info). I even tried to run his *.xlf file through matecat's "XLIFF-to-target converter" and matecat would not accept the file.
Please help me with next steps? Many thanks.
Hey there Michael!
I see you've opened up a support case with us and shared your translation files! Thank you for getting us the files. Robert will be handling your case and has reached out. We'll work with you on this from there!
