Forum Discussion

FernandoFerro's avatar
FernandoFerro
Community Member
8 years ago
Solved

GIFs don't move? (Articulate Storyline 360)

Hello Heroes,    I've seen some posts about this issue, but there are many different cases, I got lost and prefer to create a new one. Here's the problem: Created a GIF using Photoshop. A si...
storyline 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi, everyone!

    I have some great news to share. We just released another update for Storyline 360. In Update 76, we’ve included important fixes and new features!

    One enhancement we’ve included:

    Storyline 360 now supports high-resolution animated GIFs.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Hi Steve,

We are still investigating reports of this issue when using high-resolution gifs.

Current workaround:

  • Reduce the resolution or quality of the GIF file.

If you'd like our team to take a look, please share your file privately here.

  • SteveJones's avatar
    SteveJones
    Community Member
    5 years ago

    Hi Leslie - I tried lowering the resolution to 32 colors but it still didn't animate in Storyline.  I went ahead and submitted a case.

    Thanks, Steve.