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BarryFoo-8de10b's avatar
BarryFoo-8de10b
Community Member
4 years ago

Glitches in Storyline Courses in LMS

I use Articulate 360 and publish SCORM courses to our LMS using both Rise and Storyline.

There are never issues with the Rise courses, but I keep having intermittent glitches with the Storyline courses. There seems to be no rhyme or reason - the glitches occur to random staff whereas the same courses work fine for others. Everyone is using the same browser. The issues include slides not allowing them to move forward, quiz results slide not appearing, going through all content but not being registered as completed, etc. 

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Hello Barry,

    Thanks for reaching out and sharing what you're experiencing! This sure sounds like a head-scratcher, so from here, I'd like to enlist one of our support engineers. They are experts, and I'm hopeful they will help shed some light on these inconsistencies! 

    I've gone ahead and created a case on your behalf, so stay tuned, and one of my teammates will reach out with a next step!