Forum Discussion

JamesBretzler-d's avatar
JamesBretzler-d
Community Member
3 years ago

Glitches with latest update

Hi,

I've noticed a lot of glitches with the latest update. Colours changing by one or two numbers on the colour wheel, glitches when changing the animation on an object (not changing it when I preview it but changed on the slide), increased lag time when trying to use the timeline to preview audio and adjust animations. It's very unpleasant to work with. My colleague had noticed similar issues. 

Please tell me the next update is coming soon to fix these issues. 

  • I should add, that I've already uninstalled and reinstalled Storyline. It didn't change anything. 

  • Hi James,

    Welcome to the E-Learning Heroes community!

    I'm sorry to hear that you are experiencing these issues after updating Storyline. I'm happy to help troubleshoot!

    Please let me know if this helps! If not, I'd like to take a look at your project to investigate further! You can upload it here or privately in a support case. We will delete it from our systems once troubleshooting is complete.