Forum Discussion

PoweredbyBodel's avatar
PoweredbyBodel
Community Member
4 months ago

Flickering since last update

Hi,

Since the latest update, the text bubble flickers as the timeline resets to 0.0s.

Before, this didn't happen and only the animation replayed.

See attachment for the slide I am referring to. This is happening in multiple slides. A colleague hasn't done the update yet and for them it isn't flickering.

 

How do I resolve this or is there a way to downgrade to an earlier version of storyline?

storyline 360
  • KellyAuner's avatar
    KellyAuner
    2 months ago

    Hi, both!

    I have some great news to share. We just released an update for Storyline 360. In Build 3.90.32850.0, we’ve included important fixes and new features. One of the bugs we’ve fixed is:

    • Grouped objects flickered when using jump-to-time triggers

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here!

  • Jürgen_Schoene_'s avatar
    Jürgen_Schoene_
    Community Member
    4 months ago

    I can confirm the problem

    • SL 3.87 -> no problem
    • SL 3.88.32474.0 (May 28, 2024)-> flickering
    • SL 3.88.32574.0 (June 6, 2024) -> flickering

    you should downgrade to 3.87

    and open a support case

     

    • PoweredbyBodel's avatar
      PoweredbyBodel
      Community Member
      4 months ago

      Thank you. Downgrading helped. Support ticket has been created, the technical team will take a look.

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 months ago

    Hi, both!

    I have some great news to share. We just released an update for Storyline 360. In Build 3.90.32850.0, we’ve included important fixes and new features. One of the bugs we’ve fixed is:

    • Grouped objects flickered when using jump-to-time triggers

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here!

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