Forum Discussion
Looping Video Glitch
Hi everyone,
I am encountering an issue with a looping video I am using as a background. I have tried multiple ways including play media when media completes trigger.
When I run the scene it will repeat once then stop. I have also published to 360 and still having the same issue. How can I fix this and create an endless loop?
Thanks, Lorna
Hello everyone! 🎉
I have some great news to share! We just released another update for Storyline 360. In Update 91, we’ve included important fixes and new features. One of the bugs we’ve fixed:
- Videos didn’t loop when designed to do so
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
- SamHillSuper Hero
Hi Lorna, here's a bit of a hack to get that working as I see the Media Complete trigger doesn't appear to work on itself. This one uses a layer to trigger the video to play again. Hopefully without too much latency.
- LornaMcCafferyCommunity Member
Thank you Sam this is super helpful!
- KrisRandall-06fCommunity Member
Hey guys this solution doesn't work. Any ideas?
Sorry you ran into this. I was helping someone the other day with a similar issue. There's a bug in the latest update. You can roll back to a previous version or use the workaround in this thread.
- KrisRandall-06fCommunity Member
I figured the same workaround and it has worked for us too. In addition to the workaround which was the same as the link we had to right-click each of the two layers and make sure they are set to hide all other layers on show otherwise the looping stops after that layer where this is not selected.
Hi Everyone!
I’m happy to share that in Storyline 360 (Build 3.86.32028.0), we fixed a bug that some of you were running into:
- Fixed: Video loop only happens once in Storyline 360 (Build 3.85.31840.0)
From here, all you need to do is update Storyline 360 in your Articulate 360 desktop app!
If you run into any issues, please don't hesitate to reach out to our Support team in a support case.
- NataliaMoskalenCommunity Member
As of the end of July 2024, the issue still persists.
The video is only looping once. I can't use the layer workaround in the quiz module.
Could you please fix it?
- NedimCommunity Member
The video is only looping one on Update 90 as well. If the learner interact with the video timeline if will not loop at all. It will work with the JavaScript code below:
const video = document.querySelector('video');
video.addEventListener('ended', () => video.play()); - CelesteBramlettCommunity Member
I am having the same issue with the video not looping. I am using a Storyline provided video as my background with voiceover. I just did an update this morning. Has anyone tried using a variable?
- LukeBriggs-becaCommunity Member
Same issue here - have tried JavaScript, variable toggling, and all different combinations - definitely a bug that was once resolved so a fix is needed here