Forum Discussion
Google Analytics at Page Level in Rise
Hi Guys
One of the benefits of using Rise is that we have been able to host training outside the LMS and embed links within products. This allows us to embed those links with software products and people are able to consume training easily.
However tracking goes for a toss since Google Analytics only works at an index.html level for now.
Is there a way we can see how much time is being spent on what topic in rise?
Warm Regards
Akshay
- KarlMullerCommunity Member
This is very useful information, thanks!
- RitikaMouryaCommunity Member
Hi,
I would like to track users who interact with the SCORM content which I have created using Articulate rise.
Could you please help me with the analytics code and the place where I need to add it in the SCORM package.
Thanks
- JaredNewnamCommunity Member
I read through the LinkedIn post above, and I agree that heat mapping is useful, it's very difficult to look at heat maps for every individual user. The whole concept of analytics is to see what's trending (and what's not) and look for the outliers. Those outliers will help determine how your page may or may not require changes.
So, I've not included heat mapping in my courses. I have 50 courses and I need to be able to see trends between them and not look at the individual level. They are all published the same way. I am able to everything stated in that article, except for heat mapping - which I have an alternative.
I am using a combination of GTM (Google Tag Manager) and GA (Google Analytics), for reporting. As for heat mapping, my alternative was to create a page scroll depth indicator trigger, as well as a page timer trigger. Then I combined these in a trigger group and created one event tag that relies on that trigger. While I can't see exact clicked areas of the screen... I am able to understand how far down the user has scrolled and combine that with the time on page. That tells me whether the user is skimming or reading.
Additionally, by building out multiple event listeners, I can capture the following:
- Side Navigation Clicks
- Next Lesson Clicks
- Conclusion Page Event
With these, I can review my events in GA and with secondary dimensions, understand where users are exiting, where users are slowing down. These can assist me in understanding whether my content needs to be adjusted.
I can also create custom reports based on the individual product and see users moving from (example) Lesson 1 to Conclusion. If I see that specific metric strong, then I know the course is intuitive and easy to move through.
My recommendation with heat maps is to use them when you see a trend of people exiting a page at a specific point, or too many click events for a specific page... then add heat mapping or screen video capturing to understand what a user is experiencing.
Hope this helps.
Jared
- NieschaFarrisCommunity Member
Hi Jared,
Can you please share how you did this? I am a new user to Storyline products and Java Script as well and am having a hard time trying to create the analytics so that they show in a Rise course.
Thanks!
- JoshuaCooperDarCommunity Member
This issue has been in discussion for two years. Any updates on adding modern web tracking to Rise? Ideally we would like to add technologies like Google Tag Manager, Google Analytics, HotJar and etc.
Hi there, Joshua. We're still documenting requests for this enhancement, but we don't have an update on our plans for it at this time. We'll let you know here if that changes!
- SriSrikrishnaCommunity Member
+1
- EmilyKunzCommunity Member
A vote from me for Articulate to prioritize this! Seems possible in Storyline, but would love to see this in Rise.
- ChristineDelMurCommunity Member
Yes, we need this feature as well... we need to be able to track external usage / quizzes without an LMS.
- KursISPSCommunity Member
Hi there! I'm also looking for an easy way to implement this. Hope you're on the case soon, Articulate.
- MataHenry-1476eCommunity Member
++1
- ValeriaPascaCommunity Member
Hello,
Has anybody found a way to track clicks/visits on a Rise link? (not exported in an LMS)
I just reached out to the support group who sent me back here. Would love to know if this is possible without LMS publication in any way.
Thank you!
- ChristinaArniotCommunity Member
I would like to bump this question as well. We are trying to get some simple analytics for the Rise 360 page no in an LMS.
- KarlMullerCommunity Member
Hi Christina,
If you are using a Rise course outside of a LMS, you should be able to setup your own Google Analytics tracking per course. You need a Gmail account and would need the URL for each Rise course to setup at analytics.google.com
Note that Google Analytics may not track at the level you require, e.g. learner Quiz data, etc.
- StephanieLuckeyCommunity Member
so has there been any updates to this feed since last post 2 years ago? Would love to see an easy video tutorial on how to incorporate Google Analytics into my web based Rise URL. Any/all help is much appreciated!
- hazelBStaff
Thanks for sharing your interest, Stephanie! We'll make sure to update you here if this becomes available in the future.
- NieschaFarrisCommunity Member
Hi Hazel,
Is there any update on this? I know it can be done via Storyline but as a new user this is not an easy process and researching has not really done anything for me, but make me have more questions than before. It would be nice to have built in analytics with the tool we are authoring in (Rise).
Thanks!