Forum Discussion
MauricioGonzale
4 years agoCommunity Member
Graphic/UI Issues in Storyline 360
Hello everyone!
Let me preface this with some background:
1. This happens on all files/new files
2. I've uninstalled and reinstalled, using the cleanup tool in between and tried all available ...
JoseTansengco
4 years agoStaff
Hi Mauricio,
Looks like you've already done quite a bit of troubleshooting to address the issue. Sorry to hear that the display issues are still happening.
As a troubleshooting step, try setting the scaling of your monitors to 100% to see if this helps. You can do this by right-clicking on your desktop, and clicking on 'Display settings'. Here's where you can set the scaling value:
If the issue persists, please reach out to our support team here so we can take a closer look at what's happening.
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