Forum Discussion

ISa's avatar
ISa
Community Member
12 days ago

Guestbook entries

Hi all!

 

Loving and exploring all the new features! But when I wanted to check if people have opened my quick share content I could not find the real numbers anymore... Only the new analytics with the mock-up data.... When will the real data be shown in analytics?

2 Replies

  • Hi ISa,

    I appreciate you bringing this to our attention. Quick Share Analytics should show engagement data from your shared content, including views and Guestbook entries. The sample data you’re seeing is intended for demo accounts, so we wouldn’t expect it to appear with your engagement data.

    Do you see a banner at the top of the Analytics page indicating that demo data is being shown?

    If you see that banner or continue seeing sample data instead of your engagement data, feel free to open a support case. You can include a screenshot of the Analytics page so our team can take a closer look privately.

    • ISa's avatar
      ISa
      Community Member

      The banner is still there. I'll open a case, thanks a lot!