Forum Discussion
Half a button is OK, but...
I'm creating a course that asks the learner to choose one of two buttons at the bottom of the screen. Notice the cursor in the images; only the top half of the bottom button is clickable (see below).
I see this both when I preview the slide(s) and when I publish it. I've tried opening a new project and importing these slides into it, and it works as expected, but after a while, the issue returns.
At first I thought the button was too narrow or too near the bottom of the screen, but that's not the case. (And yes, I'm working on this on my C:/ drive)
Anyone else experience this? I'm using the latest version of SL3. Source file is attached.
Thanks!
21 Replies
Hi All,
I've got the same problem. I went nuts recreating buttons and adjusting a template. Argh.
Anyway, FWIW it appears to me that the native player is invisibly, covering the real estate at the bottom of the screen. When enable the previous and next buttons, or the seek bar, everything is bumped up out of that player area and the buttons function.
Hi John!
I see that you've submitted a case and are working with my teammate, Eric! It looks like he's currently testing your file and will report back shortly!
Still no fix for this (Storyline 3)?
Hi Alan!
I've responded to your post in this discussion. We'll continue the conversation in that thread to have all of the information in one spot.
Same issue, 2 years later :(
Hi Jennifer,
Thanks for checking in on this! These issues can be so frustrating! Can you give a few more details about how your file is set up?
- Are you using Storyline 3 or Storyline 360?
- What version of the software are you using?
- Which player are you using, classic or modern?
I look forward to your response!
Hi John,
I'm using Storyline 360 v3.73.29904.0 with the modern player.
I vaguely remember having an issue with gradients a while ago but I'm not sure if it was related to buttons or something else. Regardless, I removed the gradient from my buttons and it seemed to have fixed 2 of them but there is one that will not work properly no matter what I try. This is a pretty annoying bug.
Thanks!
Hi Jennifer,
Thanks for the additional information. Would you be willing to share your file with us so we can investigate further? You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!
