Having Copy and Paste issues

Can I paste copied text in to the Rise > Interactive > Scenario > "Add text to explain the situation your scenario will address." area? It will save a lot of time if I can paste already ready content instead of having to re-type everything. Thank you for the answer. 

Hi Tamila, yes you can copy and paste text into that area and other areas of a scenario block as well.

However, you need to be aware that most areas of a scenario block have a character limit, e.g. 200 characters. If you are trying to copy and paste more than the character limit, then the paste action will not work at all.

Each area where you can enter text, once you have clicked there, it will show you the character limit on the right.

Thank you! That's what I thought but wanted to confirm. I am glad there is an ability to continue the scenario after maximum character limit is met. 

I am having a related issue right now. I am working a fast-turnaround course and trying to paste in some revisions from colleagues, but there seems to be one phrase "stuck" in the paste and just keeps pasting in over and over, no matter what new text I copy and try to paste. I have logged off and back on, cleared my cache, and so on. Copy-paste works in all my other apps, so it is an issue only in Rise. I am stuck making all these changes letter by letter ... ugh.

Hi Zuzana,

What type of Rise block are you having problems with?

Which browser are you using?

Thanks - it seems to be working again! Perhaps it was a temporary glitch on one end or the other. Glad it works.

Hi Zuzana,

That's so odd! What source are you copying text from? Is it a Microsoft Word document, a PDF, or something else?

Have you tried opening Rise 360 in a different browser, like Chrome? I'm curious to hear if that helps!

Morning

I'm in a world of pain transposing paper-based feedback into my Rise projects today.

When I attempt to cut-and-paste new copy into, or over, existing copy within my Rise projects, it is not making a clean change. It appears to be retaining legacy copy which is making my updates and reviews painful. I've managed to replicate this across three separate projects now and have had to resort to manually typing copy into projects. I've done all the usual due diligence; clearing cache, restarting, changing browsers etc.

I'm confident, like a lot of these glitchy bugs, it will resolve itself but it's definitely a bug the Articulate support team should look into.

It's hurting my brain.

I'm having this same problem right now. Some of the pages on my Rise will let me copy/paste into the comments section, and others won't. Sometimes, the pages won't even let me type into the comments section. Grrr. I'm using Google Chrome by the way.

Hi there, Paige! I really appreciate you letting us know what's going on! If you can capture the issue on a screen recording or Peek 360 video, we'd love to take a closer look! You can send that our way by opening a case.