Having issues uploading an audio (.mp4) file

Question

I'm trying to upload a short audio file, using the step process block. See attachment. For some reason, the upload function does not allow me to upload an .mp4 (or anything asset).
Why is this? And why is there no Articulate Support contact chat or email outlet?

alyssagomez · Answer

Hi there, James. An MP4 file is a video file, so you can upload that to a&nbsp;multimedia video block. Please give that a try and let us know how it goes!
And you can reach our support team anytime at www.articulatecase.com or by emailing support@articulate.com.&nbsp;
&nbsp;

Forum Discussion

Having issues uploading an audio (.mp4) file

Related Content

Local Storage Issues

Font Issue (Player Title)

Font issue on resume page

Having issues uploading to Review360

SCORM 1.2 Upload Issue into LMS

Review 360 Upload Issues

Having issues pasuing the screen in a software sim using Storyline

Logging into Rise - Issue this morning

Issue with uploaded files that cannot be opened by users

Client having issues uploading Rise SCORM

Recent Discussions

Delay between layer transitions

Storyline block goes white/blank on a Rise lesson in preview mode

What would cause my modules to display in different sizes?

Storyline vs Rise (Thinkific)

Exploring Preferred Software for Enhancing Storyline Modules