Forum Discussion

Akshay's avatar
Akshay
Community Member
15 days ago

Help- 'Publish' button not visible on screen

Hi Folks,

I am using Storyline x64 version on my laptop. Whenever i click on Publish, the 'Publish' button in the window is never visible, as it goes below my screen. Then i have to temporarily move my taskbar to the left or right in order to publish my project. Is there any way to overcome this? My current display settings in Windows are as per the Recommended ones: 150% for text, 1920X1080 resolution & landscape orientation with a single screen (laptop).

I have also noticed that my Storyline appears a bit blurry, unlike other apps like a Powerpoint where the display is crystal clear. Can anyone give me any tips for this one too?

 

5 Replies

  • I imagine the issue is related to the 150% font scaling.  I would encourage changing that to 100% (if your eyes can take it)  to get the best UI experience.

  • Hello Akshay,

    Based on the appearance of the windows and icons, your monitor appears to be zoomed in a little. Would you mind sharing a screenshot of the Scale & Layout section of your display settings so we can try to recreate your window in a virtualized environment? Additionally, what happens when you try to change the resolution of your monitor to a higher resolution? Does this allow the publish button to appear?

    • Akshay's avatar
      Akshay
      Community Member

      hi Jose

      Here's the screenshot you asked for. As for the resolution, it seems that 1920X1080 is the max resolution i can go upto.

       

       

      • Hi Akshay,

        Thanks for the screenshot! 
        Would you mind changing this setting to 125% or 100% to see if this improves the visibility of the publish button in Storyline 360?

        If it does not, please open a case with our support team here to connect with a support engineer for further troubleshooting. 

  • JoeFrancis's avatar
    JoeFrancis
    Community Member

    If my math is correct, scaling a 1920 X 1080 display at 150% is equivalent to being on a 1280 X 720 display. Storyline's minimum resolution requirement for the authoring environment is 1280 x 800. You're about 80 pixels short on the vertical aspect.