Forum Discussion
Help!: Corrupt Storyline File- Root Cause Identification and how to solve
Team,
Our team is close to finishing a product (3 hours of work). However, when we apply this last round of edits, the file becomes corrupt. We've gone through 2 iterations of this and at this ...
Hi, David.
Thank you for reaching out, and I'm sorry to hear you're experiencing issues with your project!
Is your team working from a local hard drive? We don't recommend working with files on a network drive as it can cause erratic behavior. If it's a local drive, but also syncing with a service such as OneDrive or Dropbox, it can cause a similar effect as a network drive.
If this is not your scenario, can you share the .story file with our support team through a case? We'll delete it once we're done troubleshooting!
