I have a 16 GB project file I've been working on for 3 days. Now it says its corrupt and can't be opened. I've tried rebooting, copying and renaming, checked for updates, saved the file every hour etc... nothing seems to work. What are my options?...my research shows this seems to be a frequent issue.
Hi Kent! I apologize for the issues you are having with your Replay project.
We'll want our Support Engineers to investigate further since you've already tried our recommended steps. I encourage you to open a case privately with our Support Engineers so we can start troubleshooting. We will delete your project from our systems when troubleshooting is complete.
Hello Andrea,
I'm getting and "internet connection lost" error when attempting to upload the file using the private link.
..Now I'm getting a "Bad Request" error when trying to upload the file
