Forum Discussion

Jay's avatar
Jay
Community Member
10 days ago

Review 360 is not uploading project files to backup

It stopped doing it on 11/18.

 

I published again today making absolutely certain that the box is checked. I can see the "Backing up project file" progress, but it is not giving me a download button for the project file

 

 

 

What is going on?

  • Ended up finding a way to resolve it.

    In 360 app, go to your name, then

    diagnostics/logs/Options and enable detailed API logging for anything.

    When you click done the service will restart and all my queued backups went through.

    That has worked a few times now.

  • Jay's avatar
    Jay
    Community Member

    Ended up finding a way to resolve it.

    In 360 app, go to your name, then

    diagnostics/logs/Options and enable detailed API logging for anything.

    When you click done the service will restart and all my queued backups went through.

    That has worked a few times now.

  • I just checked and is working fine for me.

    Do you have a teams account? Individual accounts have a limit on data maybe you have hit that.