Forum Discussion
Help: Review360 Requiring Articulate Login to Comment
Hi Kelly,
Thank you for your email and explanation. We did check the box to allow users with Articulate IDs to comment, however, when the SME we shared the link with attempts to add a comment, they are prompted to provide their email and then either sign into their Articulate account or create one. The SME does not wish to create "yet another account I will never use again" so I am just curious if there is something I am missing. Do we need to republish the course after we select the checkbox. Is there a step we are missing? Or is it something else?
Hi Kirk,
If your SME is being asked to sign in when leaving a comment, there's a possibility that they've previously used their email address to create an Articulate ID. The best way to confirm is to have your SME reach out to our support team by opening a case here so we can pull up their account to verify.