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DoraPooler's avatar
DoraPooler
Community Member
4 months ago

Help! Rise Scenario block using background and character from a deleted scene

I'm creating a scenario block and during the course of development I deleted a scene. The problem is that now when I set "go-to" to some of the slides, the slides load with the background and character from the deleted scene. I'm using Google Chrome and have cleared my browser data, and closed and reopened my browser. I'm flumoxed.

Rise 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    4 months ago

    Hello Dora,

    Sorry to hear that you ran into this behavior.

    I tried to replicate the issue but in my test, the "Go to" option in the scene reverted to the default setting when the scene it was referencing was deleted. Here's a quick recording.

    I'd like to ask a few questions to clarify your experience: 

    • Did you test the behavior on a different browser to see if it may have been a browser-specific issue?
    • Did the issue correct itself after a while, or are you still consistently experiencing the issue?
    • For the "Go to" option in the existing scene, are they still referencing the deleted scene?

    If you're still experiencing the problem, please make a quick Peek 360 recording so I can review what's happening. 

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