Forum Discussion

Hanne-ThereseRi's avatar
Hanne-ThereseRi
Community Member
8 years ago

Horrible quality when uploading images

I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.  ...
rise 360
RyanNiehoff's avatar
RyanNiehoff
Community Member
7 years ago

Hi everyone! I've noticed that images appear to get cut down to as much as 30% of their original image size, visibly impacting quality. Also, sometimes exported images are saved as JPG and others are PNG - is there a reason for this? 

I'm using a fairly time-consuming workaround: 

  • Export the Rise course
  • Open the assets folder (content > assets)
  • Open the folder of the original images (the largest original image is 3.3MB)
  • Rename each original image to match the name in the assets folder (these names appear to change with each time you export FYI)
  • Re-save as JPG as necessary

Does anyone know of a faster workaround?

I've noticed this issue has been happening for quite some time now, based on what I'm seeing in forums. Is there an ETA when this will be resolved?