Forum Discussion
Horrible quality when uploading images
I don't understand why the quality of images I upload is so bad in Rise. They look fine in browser, but when I upload (and Rise compresses/crunches them) they get fuzzy, pixly and unprofessional.
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Hi all,
The _noprocess_ fix does improve the images a lot, but I still have an issue with Chrome displaying them not as clearly as it should when the image is zoomed to 100% using the 'Zoom on Click' option. I really need this as it's screenshots of a new system which has lots of detail.
If I right-click the image and open it in a new browser window, the image is displayed how it should be.
The images appear clearly using Microsoft Edge and Firefox. But typically, my client prefers Chrome.
Any suggestions would be greatly received.
Thanks.
Hi there, Barry. Could we get your permission to take a peek at an example image file for testing? If so, you can privately share it with us here. We'll delete everything when we're done troubleshooting.
If not, let us know the image file type, dimensions, and size. It would also be handy to know what version of Chrome you're using. We'll see if we can reproduce this behavior!
Hi Crystal,
I would love you to be able to help here, as I've always prided myself on the how clear my screenshots are when it comes to creating software training.
So to see the text in images blurry, it is very frustrating, as I have lots of system screenshots and most (if not all) are blurry in Chrome.
I probably need to ask permission before I share a Review link with you, so I have attached some images for now.
The image called 'The-three-OEE-metrics
