Forum Discussion

danielbright's avatar
danielbright
Community Member
10 months ago

Quality drop when uploading portait photos

I have an issue when uploading personal photos that are portrait, when I view them singularly they're fine, but when in storyline not so much.

  • Hi Daniel,

    Happy to chime in!

    A possible cause for why you're seeing a change in the quality of the images that you add to your Storyline 360 course is a mismatch between the resolution of your images and the size of the slides of your course. You can check out this article for more information on common causes of blurry images in Storyline 360, as well as how to fix them: 

    If the issue persists, please share a copy of your project file and image files here or in private by opening a support case so we can take a closer look at what's happening. We'll delete your files when we're done testing!