Forum Discussion
VirginiaCastro-
9 years agoCommunity Member
How can I recover a file deleted by mistake?
I saved a file in my computer and I deleted it by mistake. The file is not corrupted; it is working fine. I just need to recover it. How can I do it?
Ali_Goulet
9 years agoFormer Staff
Hey Virginia,
Oh no! The good news is there may still be a version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
Hopefully that helps!
- VirginiaCastro-9 years agoCommunity Member
The file is not there. Does that mean that it was lost?
Virginia I. Castro
Senior Instructional Designer, Tech Support Readiness
O: 954-202-8973 C: 561-235-8663
virginia.castros@citrix.com- Ali_Goulet9 years agoFormer Staff
Hey Virginia, I'm so sorry to hear that. Unfortunately, I'm not aware of another way to recover your file. If you're working on a company computer, you may want to try reaching out to your IT team to see if they have any suggestions for recovering files on your machine.
Also, I just wanted to let you know that replying via email will include your signature. You're welcome to pop into the thread here and edit that info out if desired.
- Vikashsharma-875 years agoCommunity Member
Thank you very much It Help me
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