Forum Discussion

SalenaSoria-59f's avatar
SalenaSoria-59f
Community Member
2 years ago

How do I activate the new Transcript button for learners to use?

Hello, I saw in this article: https://articulate.com/support/article/Storyline-360-Video-Transcripts#generate-transcripts that a person is able to now add a synchronized transcript from closed captions. I have added in the closed captions to the slides I needed to and I am trying to locate where within the "player" I can add the option to show the "transcript" button for learners. 

I am currently using the Modern style, and menus/controls are on. For player controls I only see options for: Play/Pause, Volume, Captions, Playback speed, accessibility controls, full screen, search, & seek bar (no transcript). 

I tried clicking on the accessibility controls to see if the option is within this button, but it was not. Where can I find the transcript button that was shown in the first image within the article? Any insight is greatly appreciated!

Also, I did not import my captions from another file, I just copied and pasted the text I needed into the caption editor within storyline. 

  • NicoleLarson's avatar
    NicoleLarson
    Community Member

    Yes - I understand the difference between the video controls bar and the player controls, and that it's only available for videos embedded into storyline, however I think that's a missed opportunity to provide a transcript for files published as videos as well as a transcript pane for all training. We've been using a workaround for a transcript by renaming "Notes" to "Transcript," however that isn't real-time with the audio as a real transcript would be.

    I found a workaround for publishing a story file to video: I took my published MP4 and then embedded the entire video into one slide and republished that in order to get a real-time transcript.

    I submitted a new feature request to have a transcript option for all story files and not just those that contain videos. Yes, I know there are captions available, but those aren't a great option for everyone and they sometimes cover content on screen. A transcript is easier to scan the content in case you miss something or want to review.

  • I'm still so frustrated with this!  I have read the articles, watched tutorials, and followed this discussion; but I STILL can't get the transcript option to work.  I can see the accessible video controls, but the are not active because when I click on them nothing happens. (See screencast)

    What am I missing here?

  • please upload here in the forum a .story file with your problem (only this singe slide with video)*

    then i can test where the problem is - the .story file or your installation

    * to really delete unnecessary content in the file, please save 2x after removing content

    • Jürgen_Schoene_'s avatar
      Jürgen_Schoene_
      Community Member

      it looks like there is a transparent rectangle (???) above the video, which blocks all mouse clicks on the video navigation bar

      if you upload* your source file (.story) I can take a look at the project

      *as attachment here in the forum (-> button "Add Attachment" below)

    • Jürgen_Schoene_'s avatar
      Jürgen_Schoene_
      Community Member
      • duplicate the original .story file (-> new name !)
      • open the duplicate
      • delete all slides except the one with the video
      • save the file
      • save the file again ! (now other content is really deleted and the file small)