Forum Discussion

JohnCooper-be3c's avatar
JohnCooper-be3c
Community Member
10 months ago

How do I get rid of the "Upgrade to unlimited AI" pop-up

I'm furious. I tried AI Assistant and decided it's not for me. Now when I try to insert a text box I get a pop-up with a 'learn more' button and an 'upgrade' button. If I close it I don't get the cursor to insert my text!!!!

I've tried 'learning more' and even at the end of that I go back, try and insert text and the pop-up comes back. I'm having to insert text by copying and pasting existing text boxes.

I do not want the AI assistant, we have been using other AI services for years now and they are (a) more flexible and (b) a LOT cheaper. I do not pay my annual subscription for Storyline for my work o be constantly interrupted with advertising..... Please how do I remove this.

5 Replies

  • I'm sure that Articulate's strategy analysts have noticed the increasing amount of chatter across social media from users — many of them loyal users — who are concerned about the continued bundling of AI features into Articulate products.

    There are very good reasons why professional designers and developers like me don’t rely on the built-in AI tools inside authoring platforms.

    The integration of AI into learning solutions is becoming a major differentiator for designers, but not in the way people sometimes assume. We're not just talking about tools that make development a bit quicker. We're talking about AI that can provide runtime support, adaptive feedback, and real interaction with learners while the course is running.

    That requires a very different approach.

    I currently maintain subscriptions with at least six AI service platforms — not because I like spending money, but because I need the flexibility to deploy the best tool for each specific project.

    For example, I may need:

    • text-to-speech with fine prosody control
    • reliable AI voices, sometimes cloned from real subject-matter experts
    • AI-generated music and sound design
    • real-time speech-to-text streaming to support two-way dialogue
    • accurate lip-synced avatar animation at streaming speeds

    These capabilities rarely come from a single provider, and the technology is evolving far too quickly to lock yourself into one ecosystem.

    The way many of us are now working is to build flexible AI pipelines outside the authoring tool, typically through APIs and lightweight middleware, and then integrate those services into Storyline or Rise using JavaScript or web services.

    In that model, the authoring tool becomes one component in a broader intelligent learning architecture, rather than the place where the AI itself lives.

    This gives us vendor flexibility, better security, and the ability to swap AI services as the technology evolves.

    So the concern some developers have about tightly bundled AI features isn't because we're anti-AI — quite the opposite. Many of us are already building very sophisticated AI-enabled learning experiences.

    What we need from authoring tools is openness and extensibility, not a closed AI ecosystem.

    The real opportunity for platforms like Articulate may not be adding more built-in AI features, but making it easier for developers to integrate the rapidly evolving AI ecosystem around them.

  • OK - I found the 'Text Box' button on the tool Bar so I've calmed down now. Please tell me how to get rid of the AI buttons on the toolbar..

    • KellyAuner's avatar
      KellyAuner
      Staff

      Hi JohnCooper-be3c,

      Thanks for reaching out about this and sharing your feedback with our team. The account owner can email sales@articulate.com at any time to request that Articulate AI be disabled for their subscription or free trial. This will allow you to use Rise 360 and Storyline 360 without seeing any AI features or functionality. I've already opened a case on your behalf to get this process started. You'll be hearing from us shortly via email!

      • brymatulay's avatar
        brymatulay
        Community Member

        I'm tired of seeing

        "Upgrade to unlimited AI" pop-up

        advertisement in my liscenced software. Please add a "Do Not Show Again" checkbox in this popup. 

        This is not the request as asking to remove the learn more button or AI features from the tool bar. I personally do not mind if the feature takes up a little space in toolbar. If we decide to purchase the AI package down the road, fine.

         

        No need to spam every so often as ya'll have been doing. Thanks!