How do I know my account URL?

Hello - I'm brand new to Articulate. My boss set me up with an account, and I received an email with an account URL to my Outlook inbox. I copy/pasted that into the Account URL field in Publish and get an error. Looking at the URL, I can see that Outlook has added some text and substituted ASCII characters in the URL. I read another tutorial about changing my URL, but when I go into Settings I don't have the option for Other Settings as demonstrated so I'm unable to change the URL. My predecessor at my job is gone, and with him all knowledge of Articulate/Storyline, and my boss doesn't work the Storyline side. I need to figure out my Account URL to publish some lessons - quite literally 'yesterday'. Please help.

Hey Don,

Thanks for reaching out! I'm sending you an e-mail with this information in case you didn't want to let that URL out into the wild :)

Hey Don,

I'll reach back out to you in your case. I think I see the confusion :)

I did find a workaround by uploading manually. This will get me by for the time being, but I'd sure like to save the extra steps and do it all in Storyline publishing.

Hi, I am also struggling to find my account URL. I have access to my account but can't find the URL which I need to publish. Can anyone help or send me it please. This account was set up by a colleague.

Hi Tilt,

Do you have Articulate Online as well? This is a separate product from Articulate 360.

I've seen others get this confused with publishing to Articulate 360, which is Articulate Review as well.

None of this information was helpful

Hi Cody,

I understand. The conversation here was many users trying to utilize Articulate Online, which is a different product from Articulate 360.

Well, we'd love to better assist you.

Could you tell us the issue that you're running into?

Hi, I have a fully paid subscription to Articulate 360. I wish to publish a Timeline slide from Articulate Storyline into Articulate Online. From there I can try and insert it into an Articulate Rise Course. However, it asks for my account URL. From the notes above this is something I may have set up myself when I initially subscribed 2 years ago. I cannot remember what my URL is, nor are any of the instructions above useful in telling me how I can find/re-find that URL. Can someone please advise.

Hi Aaron,

Articulate Online (AO) is a separate subscription from Articulate 360, and you can host courses created in Storyline or Studio similar to using a Learning Management System (LMS). 

If you need to add Storyline courses to Rise, you'll want to choose the top option in the Publish window of "Articulate 360." That will publish to Review, and from there you can pull a Storyline course hosted in Review into your Rise courses.  

Let me know if you have other questions!