Forum Discussion
How do I reset the questions for subsequent attempts to pass test
I know I am responding to an older post, but I think I found a workaround to the original question about resetting the question order in question banks when the user retries the quiz. I have a quiz with 3 question banks - all questions are set to be drawn randomly. I added a blank slide before the question banks and changed the slide properties to “Reset to initial state”. I set a trigger on the blank slide to go to the first question bank when the timeline starts. I then set a trigger on the Results slide to go to the blank slide when the user clicks on the “Retry Quiz” button. So basically what happens is when the user clicks on the Retry Quiz button, they are directed briefly to the blank white slide (very quick flash that you won’t even see unless you look for it), and then they are directed to the first question bank, and because of the reset trigger on the blank slide the question order changes. I tested this in SCORM Cloud and it works.
I found this thread because I was having the same exact issue with a Quiz (using a Random Quiz Draw) not resetting to the initial state (despite setting each slide to do that) when the user clicked Retry Quiz. I considered Carol's workaround right before giving in and contacting support instead. I figured it was probably something very simple that I was missing, and indeed it was. I wanted to save others from having to contact support for the same issue, so here was the solution in my case: I was missing a Trigger to Reset Results in the Failure layer (I didn't know I needed this). This Trigger needs to be attached to the Retry button in order for the results to completely reset. I'm attaching a screenshot of how the support engineer made my quiz reset perfectly. I might add that if this doesn't fix your problem, Articulate's support personnel are AMAZING and work at lightning speed (even though I said it wasn't urgent).
