How do I reset the questions for subsequent attempts to pass test

Hi Deborah

my understanding is once you have submitted a quiz question if you then use the previous button SL thinks you are in review and won't allow you to 'try the question' again so locks it down.  Can you use the 'submit all' functionality where they go through the quiz and don't submit until the end but are given an option of going back and making changes before the final 'submit' is actioned.  This will put Prev / Next buttons on your quiz slides as opposed to a submit button until they get to the last question.

Here is some info in case that is something that may work for you.

I know I am responding to an older post, but I think I found a workaround to the original question about resetting the question order in question banks when the user retries the quiz. I have a quiz with 3 question banks - all questions are set to be drawn randomly. I added a blank slide before the question banks and changed the slide properties to “Reset to initial state”. I set a trigger on the blank slide to go to the first question bank when the timeline starts. I then set a trigger on the Results slide to go to the blank slide when the user clicks on the “Retry Quiz” button. So basically what happens is when the user clicks on the Retry Quiz button, they are directed briefly to the blank white slide (very quick flash that you won’t even see unless you look for it), and then they are directed to the first question bank, and because of the reset trigger on the blank slide the question order changes. I tested this in SCORM Cloud and it works. 

Hello There,

I found an issue in quiz. I have 22 questions inside the question bank and everything works fine in 1st attempt. When I reattempt the assessment (if I couldn't pass it) it allows me to go to the next question without selecting any of the option/answers?

Can you help me with the solution?

Regards,
DV

Hello Dipu, and welcome to E-Learning Heroes. 😊

Thanks for reaching out and sharing what you are experiencing with your question bank.

We'd be happy to help! Please share your project file privately with our support engineers to investigate what's happening with your permission. It will be deleted when troubleshooting is complete.

Hello there,

Due to compliance issue I cannot share the project files with you. But if you could understand the issue and provide me the solution then it will help me a lot.

Here it is:

I have set of 22 questions in question bank. In 1st attempt everything is working fine.

Like: Selecting Option/Answer, and then if I click the submit button without selecting options/answers, the default message (Please complete the question before clicking the submit button) is also appearing and result page (unfortunately you didn’t pass the assessment click retry button to re-attempt the assessment)

Issue:

Here when I am re-attempting the assessment, its allowing me to go the next question (after clicking the submit button) without selecting an of the options/answers, and the default message is also not appearing (Please complete the question before clicking the submit button).

Regards,
Dipu

Also when I am re-attempting the quiz submit button is changed to "Next" and "Previous" buttons. :(

Thanks for the additional information, Dipu.

It sounds like your quiz is in Review mode, and you have not enabled the user to retry the quiz.

Please add a retry button to your Result Slide:

Choose Result Slide Features

The link I shared above is to our support team, which is handled privately outside of the public forum, and an NDA can be signed if needed.

Hello There,

Issue resolved. Its working fine now. Thanks for your support. :)