Forum Discussion

SunstatesTraini's avatar
SunstatesTraini
Community Member
6 months ago

How do you log other users out?

I have replaced an employee and I'm worried they are still logged into the Articulate account used for that specific position on their personnel computer. I updated the password and username, but it didn't force me to log back into the desktop app when I opened it up -- even after restarting. How can I force users out?? 

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    6 months ago

    Hello Training Sunstates Security, 

    Thanks for reaching out! 

    I see that you've opened a support case and that you're working with my colleague Chester. You're in great hands! 

    We'll continue the conversation over in your case! 

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