Forum Discussion
How does Storyline Resume?
I have published the course as a web option as well as the LMS, but in both cases, the resume feature is not working, The course running from the first slide of and asking to play the course. Please help me with this
Welcome to E-Learning Heroes, Sandesh ⭐️
I'd be happy to help out with this - thank you for sharing a screenshot. I see you have the resume behavior set to Always resume, which shouldn't be prompting the user.
From here, I'd recommend testing this out in a different LMS environment like SCORM Cloud to see if you notice the same behavior.
Keep me posted on your findings, and we'll go from there!
Hi Becca, Thanks for your reply!
As I mentioned, I have tried setting up a "prompt for resume" and "always resume" in the publish setting and published the course as a web and as the LMS, but in both cases IN the BROWSER (Not testing in LMS) the course neither asking to resume nor resuming on its own.
Please help!
Hi Becca!
Thank you for showing interest to help me out with this!
First of all, I am not testing it on the LMS, I want it in the browser.
As I mentioned clearly in my post, I have tried setting both options
"Prompt to Resume": & Always Resume but neither it's prompting me to resume
nor resuming on its own.Hope you understand my issue well!
I appreciate these extra details, Sandesh! From here, I'd like one of our support engineers to step in. If possible, could you share your .story file here so we can test things on our end? We'll reach out shortly after with the next step!