How to change the position of closed captioning on a screen

Hi Articulate

I have to ask this.

Why could you not simply make a video player that works like all other video players on the web?

Why are the closed caption shown at the bottom of the screen and not part of the video player?

Why pretend to care about accessibility and then make things difficult when surely creating a video player that works in the way we would expect would have been easier? 

It feels like every day we have to come up with workarounds to fix bugs or increasingly what feels like oversights on your part.

I'm increasingly frustrated by Storyline 😔

Thanks for reading. 
 

Hi Robin and Ally, thank you for your replies.

Unfortunately, the silence from the Articulate staff probably means they have no intention of fixing this. It is so odd 😔

I would love to be proved wrong though and would love to see Closed Captions/Subtitles placed at the bottom of the videos, like EVERY other video player on the internet. 

Thanks for reading. 

In the Player > Colors & Effects

Hello Carol,

Thanks for reaching out! 

You can only change the font and font size for captions, but not the position of the caption box on the slide. It'll appear along the bottom of the slide as a standard location for closed captions.

I've added your voice to a feature request that we have open for the ability to change the position of closed captions. We'll let you know once this feature becomes available! 

Hi, 

If you guys find the solution, I would be keen too. 

Thanks & Regards

Hello to all those who have really good accessibility expectations here. The single best thing that we can do is to request a product feature. As users of software who want more, or improvements, It's really the best way that a company can measure the volume of a feature, idea, complaint, etc. I'm assuming that this has much more weight to it than our messages in the forums here. Their log of requests and other known bugs & issues is probably miles long.

The more of us that pile onto a single issue (or related group of issues), the louder your voices will be in their tracking reports. It's a good system, really. So next time you read this thread, follow-up with a request. I'm doing that right now.

Make a feature request here: https://access.articulate.com/support/contact/feature-request