how to export closed captioning in player sidebar

Hi Dawn, 

Thanks for reaching out! 

You'll see the option to export Closed Caption files when you click on a media file. Here's a screenshot so you can see exactly where the export option is:

You'll see the same export option when you click on audio files. With that being said, if you're willing to share a copy of your project file with us, I'll be glad to take a closer look at how the captions in the file are setup if using the export option doesn't work for you. 

 

Hi Joe -

Thanks for this. Unfortunately, the export is greyed out. But I worked around it by exporting the file to a .doc file and drawing the words from there!

Thanks for reaching out! Much appreciated.

Hi Dawn,

Thank you for updating the thread with your workaround. I'm glad to hear you found a solution. If you have additional questions, please let us know!