Forum Discussion

AlishaKlatt-1ca's avatar
AlishaKlatt-1ca
Community Member
9 months ago

How to invite someone to a Team if they already have an Articulate 360 account

Hello, I'd like to invite a colleague to join our new Articulate 360 Teams account. However, he already has an Articulate 360 account from a free trial that expired. When I entered his email addre...
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LizCraig's avatar
LizCraig
Community Member
5 months ago

I am getting the same message. Someone with teams is trying to invite me to join, and I already have a CURRENT account, but I cannot be added. Please help. Thanks!

 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    5 months ago

    Hi Liz!

    Thanks for reaching out!

    I noticed that you've also opened a support case being handled by my teammate, Matthew. It looks like Matthew replied to your e-mail sharing insight into your request. We can continue the conversation through your case to keep all information in one spot.

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