Forum Discussion

  • Nedim's avatar
    Nedim
    Community Member

    Did you try to apply different layout to this layer? The "Prevent the user from clicking on the other layers" option should be unchecked by default when a new layout is applied. 

  • Hi Cezary!

    Sorry to hear you've hit a snag with that option from the player properties!

    As Judy shared, rebuilding the slide from scratch to see if it improves the behavior is a great troubleshooting step! Also, confirming that you are working locally and not from a network drive which can cause erratic behavior.

    If that doesn't do the trick, feel free to share a copy of your .story file here in the discussion or privately through a support case. We'd be happy to investigate this further and will delete it from our system as soon as we're finished!

    • PFitzgerald's avatar
      PFitzgerald
      Community Member

      That does not work. I am running into this issue as well and it is completely breaking existing slides when republished.

       

      • StevenBenassi's avatar
        StevenBenassi
        Staff

        Hi Peter!

        So sorry to hear you're also experiencing this behavior!

        I see that the community has offered some helpful insight. However, if the steps shared in this discussion didn't work, I'd be happy to take a closer look at one of your affected project files. Feel free to upload it here in the thread or privately through a support case.

        Looking forward to hearing from you!