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ChadMorton's avatar
ChadMorton
Community Member
7 days ago

HTML Error with Rise File

Hi all,

When launching a Rise file in my LMS (SmarterU), I am receiving an HTML error with the XML file.  The course opens in a new window as per my LMS setup, but behind the course I see the following error:

Not sure where this comes from or what it means, but I figure I need to get it fixed.

Thanks!

advice
rise 360

1 Reply

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    4 days ago

    Hi ChadMorton, 

    Thanks for sharing this. I’ve opened a support case so our team can take a closer look at the error with SmarterU. We’ll follow up with you by email.